Terms & Conditions

U-VAHAN EV SERVICES Terms and Conditions

These terms and conditions outline the rules and regulations for the use of U-VAHAN EV SERVICES 's Website and Services.

By accessing this website or using our services, you accept these terms and conditions in full. Do not continue to use U-VAHAN EV SERVICES's website or services if you do not accept all of the terms and conditions stated on this page.

1. Definitions
1.1. "U-VAHAN" refers to the company providing delivery services as described on the website.

1.2. "User" refers to anyone who accesses or uses U-VAHAN's website or services.

1.3. "Service" refers to the delivery services provided by U-VAHAN, including grocery delivery, restaurant delivery, parcel delivery, ride with us and specialty delivery.

2. Use of Service
2.1. Users must be at least 18 years old to use U-VAHAN's services.

2.2. Users are responsible for providing accurate and up-to-date information when placing orders through U-VAHAN's website or app.

2.3. Users are responsible for ensuring that someone is available to receive deliveries at the specified delivery address during the designated delivery window.

3. Orders and Payments
3.1. By placing an order through U-VAHAN's website or app, users agree to pay the specified fees and charges associated with the order.

3.2. U-VAHAN accepts payments via credit card, debit card, digital wallet, or other approved payment methods.

3.3. Users may be required to provide payment information and authorize U-VAHAN to charge their payment method for the total amount of the order, including delivery fees and taxes.

4. Delivery
4.1. U-VAHAN will make every effort to deliver orders within the specified delivery window. However, delivery times may vary depending on factors such as traffic, weather, and order volume.

4.2. If U-VAHAN is unable to deliver an order due to unforeseen circumstances, users will be notified as soon as possible, and alternative arrangements will be made.

5. Cancellation and Refunds
5.1. Users may cancel an order before it has been dispatched for delivery. Refunds for cancelled orders will be processed according to U-VAHAN's refund policy.

5.2. Refunds may be issued in the original form of payment or as store credit, at U-VAHAN's discretion.

6. Limitation of Liability
6.1. U-VAHAN shall not be liable for any loss, damage, or injury arising from the use of its website or services, including but not limited to loss of profits, loss of data, or consequential damages.

7. Governing Law
7.1. These terms and conditions shall be governed by and construed in accordance with the laws of Haryana Jurisdiction, and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Haryana Jurisdiction.

8. Changes to Terms and Conditions
8.1. U-VAHAN reserves the right to update or modify these terms and conditions at any time without prior notice. Continued use of U-VAHAN's website or services after any such changes shall constitute your acceptance of the revised terms and conditions.

Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at info@uvahan.com or +91 8750-6666-56.